Terms of Service

TD Visual Solutions LLC
Effective Date: October 20, 2025
Last Updated: October 20, 2025

1. Agreement to Terms

By engaging TD Visual Solutions LLC (“we,” “us,” “our”) for services, you (“Client,” “you,” “your”) agree to be bound by these Terms of Service. Please read them carefully before proceeding.

If you do not agree to these terms, do not engage our services or use our website.

2. Services Provided

TD Visual Solutions provides the following professional services:

2.1 Core Services

3D Product Rendering – Photo-realistic visualization of products and packaging
Video Production – Commercial video content, product demos, and marketing videos
Photography – Professional product photography and marketing imagery
Live Event Shooting – On-location event coverage and documentation
Digital Marketing Consultation – Strategy, analytics integration, and campaign optimization

2.2 Service Scope

Each project engagement will be defined by:

A detailed scope of work
Specific deliverables
Timeline and milestones
Pricing and payment terms
Revision allowances

All services are provided on a project-by-project basis unless otherwise specified in a separate agreement.

3. Project Timeline & Delivery

3.1 Standard Timeline

Typical delivery: Within 2 weeks of project kickoff
Timeline depends on:

Project complexity
Client response time for feedback
Number and scope of revisions requested
Availability of necessary materials/references

3.2 Revisions

Included revisions: 2 rounds of revisions per project
Revision scope: Changes within the original project scope
Additional revisions: Quoted separately based on time and complexity

3.3 Rush Delivery

Rush orders available for an additional 50% premium
Rush timeline: 48-hour delivery from approval of final requirements
Rush eligibility: Subject to current workload and project complexity
Rush approval: Must be requested and approved before project begins

3.4 Client Responsibilities

Timely delivery requires:

Prompt responses to revision requests
Timely approval of deliverables
Provision of all necessary materials, references, and assets
Clear communication of requirements

Delays caused by client non-responsiveness may extend delivery timelines and are not eligible for refunds.

4. Pricing & Payment Terms

4.1 Payment Structure

Deposit required: 50% of total project cost due upon contract signing
Final payment: 50% due upon project completion and delivery
No work begins until deposit is received

4.2 Accepted Payment Methods

Check (made payable to TD Visual Solutions LLC)
ACH bank transfer
Credit card (processing fees may apply)

4.3 Payment Terms

Due date: Net 30 days from invoice date
Late payment: 2% monthly fee on overdue balances (24% APR)
Collection costs: Client responsible for all collection costs, including reasonable attorney fees

4.4 Project Cost Changes

Scope changes: Additional costs quoted and approved before work proceeds
Out-of-scope requests: Evaluated case-by-case; may require additional fees
Change order process: All scope changes documented and approved in writing

4.5 Expenses

Client responsible for pre-approved project expenses including:

Stock assets or licenses
Specialized equipment rental
Travel costs (if applicable)
Third-party services (voice-over, music licensing, etc.)

5. Cancellation & Refunds

5.1 Client Cancellation

Before work begins: Full refund minus 10% administrative fee
After work begins: No refund on deposit; client pays for completed work at hourly rate
Cancellation notice: 60 days written notice required for ongoing retainer agreements

5.2 TD Visual Cancellation

We reserve the right to cancel or refuse service with 60 days written notice or immediately for:

Non-payment or repeated late payments
Abusive or harassing behavior
Misrepresentation or fraud
Illegal or unethical project requests
Projects beyond our technical capabilities

5.3 Refund Process

Refund calculation: Pro-rated based on work completed
Refund timeline: Processed within 30 days of cancellation
No refunds for: Completed and delivered work, approved deliverables, or client-caused delays

6. Intellectual Property Rights

6.1 Client Ownership

Upon full payment, the client receives:

Full ownership of final deliverables
Unlimited usage rights for any legal business purpose
No geographic or time restrictions
Right to modify (though we recommend consulting us for consistency)

Usage Restrictions: Client may not:

Resell or redistribute our work as a standalone product to third parties
Claim authorship or misrepresent that they created the work
Use for illegal purposes including but not limited to adult content, fraud, or activities violating applicable law
Use in ways that infringe third-party intellectual property rights

Attribution: While not required, credit or attribution is appreciated when showcasing our work publicly.

6.2 Source Files

Final deliverables: Included in project cost (JPG, PNG, MP4, etc.)
Source files: Not included by default (e.g., .blend, .psd, .aep files)
Source file purchase: Available for additional fee upon request

6.3 TD Visual Solutions LLC Rights

We retain the right to:

Portfolio use: Display work in portfolios, case studies, and marketing materials
Public showcase: Feature projects on website and social media (unless restricted by NDA)
Template/system ownership: Retain proprietary methods, templates, and workflows

6.4 Confidential Projects

If client requires non-disclosure:

Must be specified in writing before project begins
Separate NDA required
May impact pricing (restricted portfolio rights)

6.5 Third-Party Assets

Client responsible for:

Providing necessary usage rights for materials they supply
Licensing of stock assets, fonts, music, etc. (if not provided by TD Visual)
Indemnifying TD Visual against third-party IP claims related to client-supplied materials

7. Client Content & Materials

7.1 Client Representations

By providing materials, client represents that:

They own or have rights to use all provided content
Content does not violate any third-party rights
Content does not contain illegal or defamatory material

7.2 Material Storage

Project files retained: 90 days after final delivery
Long-term storage: Available for annual fee
Client responsibility: Maintain own backups of deliverables

8. Quality Standards & Approvals

8.1 Quality Commitment

We deliver professional-grade work that meets industry standards for:

Technical quality (resolution, color accuracy, etc.)
Professional presentation
Alignment with approved specifications

8.2 Client Approval Process

Client reviews and approves deliverables at specified milestones
Approval signifies acceptance of work quality and scope
Approved work cannot be rejected later without additional fees

8.3 Subjective Preferences

We will make reasonable efforts to accommodate stylistic preferences within the revision allowance. However, we cannot guarantee satisfaction with subjective elements if they fall outside the original scope.

9. Warranties & Disclaimers

9.1 Service Warranty

We warrant that:

Services will be performed in a professional manner
Deliverables will match approved specifications
Work is original (except for client-supplied materials)

9.2 Limitation of Warranty

We do not warrant:

Specific business results (sales, conversions, ROI)
Third-party platform performance (website hosting, social media, etc.)
Client misuse of deliverables
Results from client modifications to our work

9.3 DISCLAIMER

SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

10.1 Liability Cap

Our total liability for any claim arising from our services is limited to the amount paid by the client for the specific project in question.

10.2 Excluded Damages

We are not liable for:

Indirect, incidental, or consequential damages
Lost profits or business opportunities
Data loss (client responsible for backups)
Third-party claims
Force majeure events (natural disasters, pandemics, etc.)

10.3 Client Indemnification

Client agrees to indemnify and hold TD Visual Solutions LLC harmless from:

Claims arising from client-supplied materials
Client’s use of deliverables in ways that violate law or third-party rights
Client misrepresentation or fraud

11. Confidentiality

11.1 Confidential Information

Both parties agree to protect:

Proprietary business information
Trade secrets and methods
Customer data
Pricing and financial information
Project details (if specified as confidential)

11.2 Exclusions

Confidentiality does not apply to:

Information already public
Information independently developed
Information required by law to disclose
Portfolio usage (unless NDA in place)

12. Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control, including:

Natural disasters
Pandemics or public health emergencies
War or terrorism
Government restrictions
Internet/infrastructure failures
Supplier failures

Timeline extensions granted for delays caused by force majeure events.

13. Dispute Resolution

13.1 Good Faith Negotiation

Parties agree to first attempt resolution through good faith negotiation.

13.2 Mediation

If negotiation fails, parties agree to mediation before pursuing litigation.

13.3 Governing Law

This agreement is governed by the laws of the State of Florida, without regard to conflict of law provisions.

13.4 Venue

Any legal action must be brought in the state or federal courts located in Martin County, Florida.

14. General Terms

14.1 Entire Agreement

These Terms, together with any signed project agreements, constitute the entire agreement between parties.

14.2 Amendments

Terms may be modified with written consent of both parties. Updated Terms posted on our website apply to new projects.

14.3 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.4 Waiver

Failure to enforce any provision does not waive the right to enforce it later.

14.5 Assignment

Client may not assign this agreement without our written consent. We may assign to affiliates or successors.

14.6 Independent Contractors

TD Visual Solutions LLC is an independent contractor, not an employee or agent of the client.

14.7 No Third-Party Beneficiaries

This agreement is between TD Visual Solutions LLC and the client only.

15. Right to Refuse Service

We reserve the right to refuse service to any client for any reason, including but not limited to non-payment, unreasonable demands, or projects that fall outside our expertise or values.

This includes, but is not limited to:

Non-payment or credit issues
Abusive, harassing, or threatening behavior
Requests for illegal or unethical work
Projects beyond our technical capabilities
Conflicts of interest with existing clients
Capacity constraints

Refusal of service does not obligate us to explain our reasoning, though we will make reasonable efforts to communicate our decision professionally.

16. Acceptable Use Policy

16.1 Prohibited Uses

Client agrees not to use our services for:

Illegal activities or content
Content promoting hate, violence, or discrimination
Fraudulent or deceptive practices
Spam or unsolicited marketing
Malware or harmful code distribution
Violation of third-party rights

16.2 Compliance

Client must comply with all applicable laws and regulations in their use of our deliverables.

17. Contact Information

For questions about these Terms or to discuss a project:

Website Contact Form: https://www.tdvisualsolutions.com/contact/

Mailing Address:
TD Visual Solutions LLC
2603 NE Palm Ave
Jensen Beach, FL 34957
United States

Business Hours: Monday-Friday, 9 AM – 5 PM EST

18. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will:

Be posted on this page with updated “Last Updated” date
Apply to new projects entered into after the change date
Not affect existing projects unless mutually agreed in writing

Continued engagement of our services after changes constitutes acceptance of modified Terms.

By engaging TD Visual Solutions for services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last reviewed: October 20, 2025