Privacy Policy & Cookie Policy

TD Visual Solutions LLC
Effective Date: October 20, 2025
Last Updated: October 20, 2025

About This Policy

This Privacy Policy explains how TD Visual Solutions LLC (“TD Visual Solutions,” “we,” “us,” “our”) collects, uses, and protects your information when you visit our website at tdvisualsolutions.com (the “Site”) or use our services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

1. Information You Provide Directly

When you contact us through our website forms, we collect:

Name (required)
Email address (required)
Company name (optional)
Project details (what you share with us)
Monthly marketing budget range (optional)
Product visualization needs (textarea responses)

2. Information Collected Automatically

With Your Consent, we collect behavioral and technical data through cookies and analytics:

Pages you visit on our Site
Time spent on each page
How you found us (search engines, ads, referrals)
Device information (browser type, operating system)
General location (city/region level, not precise GPS)
Interaction with content (scroll depth, clicks, form interactions)
IP address (anonymized)

3. Information from Third-Party Sources

If you interact with our advertising campaigns on Google or LinkedIn, we may receive:

Ad click data (which ads you clicked)
Campaign attribution (how you found us)
Conversion data (if you completed an action after clicking an ad)

How We Use Your Information

We use collected information to:

Service Delivery:

Respond to your inquiries
Provide project quotes and proposals
Deliver visual production services
Communicate about active projects

Marketing & Analytics:

Improve our website and services
Understand which services interest visitors
Optimize advertising campaigns
Measure marketing effectiveness
Send relevant marketing communications (with your consent)

Legal & Business Operations:

Comply with legal obligations
Prevent fraud and abuse
Enforce our terms of service
Protect our business interests

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us understand how you use our Site and improve your experience.

Types of Cookies We Use

With Your Consent, we use the following categories:

Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be disabled:

Session management
Security features
Load balancing

Analytics Cookies (Optional)

Used to understand how visitors use our Site:

Google Analytics 4 (GA4) – Tracks page views, user behavior, and conversions

Anonymizes IP addresses
Does not collect personally identifiable information without your consent
Used to measure marketing effectiveness

Advertising Cookies (Optional – Future Use)

Used to deliver relevant advertising:

Google Ads – Tracks conversions and remarketing
LinkedIn Insight Tag – Measures B2B campaign effectiveness
Retargeting pixels – Shows relevant ads to past visitors

Managing Your Cookie Preferences

When you first visit our Site, you’ll see a cookie consent banner. You can:

Accept all cookies – Full analytics and advertising tracking
Accept only essential – Minimum required cookies
Customize preferences – Choose which categories to allow

To change your preferences later:

Clear your browser cookies
Revisit our Site to see the consent banner again

Browser-level controls:

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Edge: Settings > Privacy, search and services > Cookies

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

Contact form submissions: 7 years or until deletion is requested (for business development and tax records)
Active and past client project data: 7 years after project completion (for tax, legal, and portfolio requirements)
Marketing subscribers: Retained until you unsubscribe or request deletion
Analytics data: 26 months (Google Analytics default)
Marketing consent records: Indefinitely (to honor your preferences and comply with regulations)

Note: Regardless of retention period, you may request deletion of your data at any time, and we will honor your request within 30 days unless we have a legal obligation to retain it (e.g., tax records, active contracts).

How We Share Your Information

We do not sell your personal information. We may share data with:

Service Providers:

Google Analytics – Website analytics (with Data Processing Agreement)
Web hosting provider – Site infrastructure
Email service provider – Future marketing communications (when selected)
Payment processors – Transaction processing (for paid services)

Legal Requirements:

To comply with laws, regulations, or legal processes
To protect our rights and safety
To prevent fraud or security threats

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Your Privacy Rights

All Users:

Access: Request a copy of your data
Correction: Update inaccurate information
Deletion: Request removal of your data
Objection: Object to certain data processing
Portability: Receive your data in a transferable format
Opt-out: Unsubscribe from marketing emails

California Residents (CCPA):

You have the right to:

Know what personal information we collect
Know if we sell or share your information (we don’t)
Delete your personal information
Opt-out of the sale of your information (not applicable)
Non-discrimination for exercising your rights

European Residents (GDPR):

You have additional rights including:

Right to restrict processing
Right to data portability
Right to lodge a complaint with a supervisory authority
Legal basis for processing (consent, legitimate interest, contract performance)

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

We are based in the United States. If you access our Site from outside the US, your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

For EU visitors, we ensure adequate protection through:

Data Processing Agreements with service providers
Standard Contractual Clauses where applicable
Compliance with GDPR principles

Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: HTTPS/TLS encryption for data in transit
Access controls: Limited access to authorized personnel only
Regular security assessments: Ongoing monitoring and updates
Secure servers: Industry-standard hosting infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

Email Marketing (When Applicable)

If you opt-in to receive marketing emails from us:

Double opt-in: You’ll confirm your subscription via email
Unsubscribe option: Every email includes an unsubscribe link
Opt-out honored: Requests processed within 48 hours
CAN-SPAM compliant: All emails include our physical address
Frequency: You can adjust email preferences at any time

We will never:

Send unsolicited marketing emails
Share your email with third parties for their marketing
Pre-check consent boxes
Make unsubscribing difficult

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Post the updated policy on this page
Update the “Last Updated” date at the top
Notify you of material changes via email or prominent site notice
Obtain new consent if required by law

We encourage you to review this policy periodically.

Contact Us

For privacy-related inquiries, data access requests, or to exercise your rights:

Use our website contact form: https://www.tdvisualsolutions.com/contact/

Mailing Address:
TD Visual Solutions LLC
2603 NE Palm Ave
Jensen Beach, FL 34957
United States

Response Time:
We will respond to your inquiry within 30 days (or as required by applicable law).

Legal Basis for Processing (GDPR)

We process your personal data based on:

Consent: For analytics cookies, marketing communications, and advertising
Contract Performance: To provide services you’ve requested
Legitimate Interests: To improve our services and prevent fraud
Legal Obligation: To comply with applicable laws

You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Dispute Resolution

For EU residents: You have the right to lodge a complaint with your local data protection authority.

For all users: We are committed to resolving privacy concerns. Please contact us first so we can address your issue directly.

This policy was last reviewed on October 20, 2025 and complies with GDPR, CCPA, and CAN-SPAM requirements.